Refund Policy
We are committed to providing quality educational services and ensuring your satisfaction.
Tems and Conditions
Please read our refund and cancellation policies carefully
Refund Eligibility
- Refund requests are accepted only if made within 48 hours of the initial payment and before the commencement of the scheduled classes.
- If the course has already started, refunds will be considered on a case-by-case basis and may be subject to a processing fee.
- No refunds will be provided once classes have begun unless under exceptional circumstances (e.g., medical emergencies).
Refund Processing
- Approved refunds will be processed within 7-10 business days.
- Refunds will be issued to the original payment method used during purchase.
How to Request a Refund
- To request a refund, please contact our support team with your booking details and the reason for your request.
- Refund requests must be submitted within the specified time frame.
Non-Refundable Services
- Customized lesson plans or special packages once started.
- Any fees associated with rescheduling or cancellations made less than 24 hours before the session.
Cancellations and Rescheduling
- Cancellations must be made at least 24 hours in advance.
- Rescheduling is subject to tutor availability.
Changes to Policy
- Tutor Sphere Academia reserves the right to modify this policy at any time.
- Changes will be effective immediately upon posting on this page.
Course Enrollment and Payment
- All courses must be paid in full before access is granted.
- Payments are processed securely through our online platform.